All holidays presented on this website are operated by Another World in Tourism Ltd which is registered in England under the company number 5974620. The following conditions explain what is guaranteed and/or can be expected from booking a holiday with Another World in Tourism Ltd (the Company) and form part of the contract between you and the Company. The contract is governed under jurisdiction of the English courts and by English law.

1) The Holiday
All tour-based holidays and booking of accommodations are tailored specifically to the desired details of each individual client and are therefore never pre-scheduled. From time to time during tour-based holidays we will assemble a group tour to include clients from different parties that are located at the same destination as each other. Should you desire to take all tours privately for you and your immediate party, it is your responsibility to indicate this upon booking and this may incur an additional cost.
All tour-based holidays and booking of accommodations are subject to availability of places on specified tours and rooms in the desired accommodation. In the event that your desired tour or accommodation is unavailable, we will offer you an equal if not, superior option but cannot guarantee the availability of any tour or accommodation.
We at Another World provide tailor-made packages that include tours and accommodation but do not provide a flight booking service. However we can advise you of the most reputable affiliate airlines. We endorse no airline and hold no responsibility as such and therefore are not liable for any loss or damage as a result of the service provided by your chosen airline.

2) Booking Your Holiday
To secure your booking you should complete and sign the Another World in Tourism Ltd Booking Form and forward to us together with the relevant payment (see section 3, “Payments” below). A contract will exist when we issue our confirmation invoice. All correspondence will be sent to the lead passenger on the booking unless otherwise stated.

3) Payments
A deposit of 15% of the holiday cost or £200 per person (whichever is greater) is payable together with a completed Booking Form. Upon receipt of this, we will forward our confirmation invoice and payment of the balance is due no later than 28 days before departure. If the booking is made less than 28 days before departure, full payment is required at the time of booking. If payment is not received on the due date, the holiday may be cancelled which will lead to loss of deposit.

4) Price Policy
The price of holidays is subject to change at any time without prior notice due to the seasonality of the prices of our suppliers. Once you have booked your holiday, the price of your holiday will be confirmed. When you have booked your holiday and paid your deposit or the full amount if you book less than 28 days before departure, the price of your holiday as shown on your confirmation invoice is guaranteed and will not be subject to any changes or surcharges unless you choose to change the confirmed booking. We are not required by law to give a breakdown of costs and we will not be held liable to do so.

5) Cancellation
By the client;
All cancellations by the client must be advised in writing to Another World in Tourism Ltd and signed by the same person who signed the Booking Form. Cancellation will only come into effect on the day written notice is received by us. In the event of cancellation by the client, charges will be payable as follows;
If notice of cancellation is received up to 28 days prior to departure, the paid deposit will be forfeited.
If notice of cancellation is received between 28 and 7 days prior to departure, 70% of the total holiday cost will be payable by the client.
If notice of cancellation is received between 7 and 0 days prior to departure, 100% of the total holiday cost will be payable by the client.
By us;
We reserve the right to cancel your holiday at any time. In the event of the company having to cancel or alter any part of your holiday, we will offer you an alternative of equal if not, superior quality to your satisfaction. If this is not acceptable, a full refund of all monies received by us will be due.

6) Changes Made to a Confirmed Booking
We can make alterations to all confirmed bookings and this may incur additional costs.

7) Our Responsibilities
If we do not carry out our contractual responsibilities to supply you with an enjoyable holiday as a result of improper performance by us or our suppliers, we will pay you appropriate compensation. We will not be liable where any failure in the performance of the contract is due to you, a third party not connected to the provisions we have made for your travel arrangements and where the failure is unforeseeable or unavoidable due to unusual circumstances beyond our control, the consequences of which could not have been avoided or foreseen even if all due care had been exercised by us or our suppliers.
Our liability, except in cases involving death, injury or illness shall be limited to a maximum of the cost of your travel arrangements. Should the contract not be performed in a proper manner due to failures as a result of a third party unconnected to us or our suppliers or our provision of travel for you, or as a result of failures due to unusual or unforeseeable circumstances beyond the control of us or our suppliers which could not have been avoided even if all due care had been exercised, and you suffer an injury or other material loss, we will promptly assist you in every way possible that is reasonable in the circumstances.

8) Responsibilities of the Client
It is your responsibility to obtain any visas, health certificates and other travel documents required for the holiday and to meet any resulting costs. You are responsible to arrive at stated departure times and places and any loss or damage incurred through your failure to do so, lies with you. Another World in Tourism Ltd is not liable in any way due to your failure to do so.

9) Complaints
We will rectify most problems immediately if we are notified of them. If you have a complaint, you must report it immediately to the resident travel representative at your destination via the mobile phone which we will supply to you or by other means. If you do not follow this procedure, this may affect your rights under this contract, as we have been deprived of the opportunity to investigate and rectify the problem. If the problem cannot be resolved immediately and you wish to complain, full details must be sent in writing to; Studio 1, 255 Beaconview Road, West Bromwich, West Midlands B71 3PS.

10) Insurance
We strongly recommend that travel insurance be taken out by all clients and can advise a range of reputable companies who can offer you the cover you require. We in no way endorse any insurance companies and as such will not be held liable for loss or damage as a result of a failure to provide the correct service on the part of any insurance company.